Department of Member Services
Our Vision
To strengthen the well-being, prosperity, and future of Wilton Rancheria Tribal Citizens through exceptional service, meaningful connections, and equitable access to programs, benefits, and opportunities that support lifelong success.
Our Purpose
The Member Services Department serves as a trusted resource and advocate for Wilton Rancheria Tribal Citizens. We are dedicated to enhancing the quality of life of our citizens by providing professional, responsive, and member-centered services that support individual and family well-being.
Through education, outreach, program administration, and resource coordination, we help citizens navigate available benefits, understand eligibility requirements, access tribal programs, and connect with valuable services. We are committed to delivering services with integrity, transparency, cultural respect, and accountability while upholding the Tribe’s mission to protect and promote the welfare of current and future generations.
Our Commitment to Members
We are committed to:
- Providing accurate, timely, and courteous service.
- Supporting citizens through every stage of life.
- Promoting access to tribal benefits, programs, and resources.
- Ensuring fair and consistent administration of services.
- Protecting citizen privacy and maintaining confidentiality.
- Building strong relationships through communication, trust, and respect.
- Supporting the long-term success and well-being of the Wilton Rancheria community.
Department Overview
The Member Services Department is responsible for coordinating and administering a variety of tribal programs and services designed to support enrolled Wilton Rancheria Tribal Citizens. Our team works collaboratively with tribal departments, community partners, and service providers to ensure citizens have access to resources that enhance their quality of life and support their personal, educational, financial, and cultural goals.
Whether assisting with benefit-related inquiries, connecting citizens to resources, facilitating program participation, or providing information and guidance, our goal is to deliver exceptional service while preserving the values and traditions of Wilton Rancheria.
How Members Services Can Help
- Get answers about tribal benefits, programs, and services.
- Learn what documents are needed and how to apply.
- Receive support with Per Capita and General Welfare programs, including Primary, Housing, Elders, and Minors.
- Connect with tribal departments, community resources, and partner agencies.
- Update banking information, contact details, forms, notices, member records, and life event changes.
- Request information about the Legal Aid Program, income verification letters, Good Standing confirmations, and other member service needs. Note: Income verification letters may take up to two business days to process.
- Receive respectful, confidential, and timely assistance.
contact Member Services
Have questions or need assistance? Contact the Member Services Department for help understanding available programs, completing required forms, or connecting with the right resources.
- Phone: (916) 683-6000 ext. 9992
- Email: memberservices@wiltonrancheria-nsn.gov
“Serving Our Members. Strengthening Our Community. Preserving Our Future.”
Quick links
Kimberly Oseguera
Member Services Manager
Alexus Deering
Member Services Coordinator