Missed Appointment Policy

The Wilton Rancheria Courts Self-Help Center offers free legal services to Tribal Members. The Self-Help Center operates on limited resources and there is a cost associated with every missed appointment unless it is canceled well in advance. When appointments are missed without proper notice, it not only disrupts our operations, but also denies other Tribal Members the opportunity to receive assistance. Our policy on missed appointments is designed to preserve our limited funding resources, accountability, and maximize the benefits to all Tribal Members. 

Should you need to cancel or reschedule an appointment, please contact either the appropriate Self-Help Center staff member with whom the appointment is scheduled or the Tribal Court Clerk (916-683-6000 ext. 1002) by phone or email, as soon as possible, but no later than 4:00 pm the day prior to the appointment. 

• After the first missed appointment, the Tribal Member may be placed last on the priority list. 
• After the second missed appointment, the Tribal Member will be placed last on the priority list; and the Tribal Member must confirm all future appointments by telephoning the Tribal Court Clerk (916-683-6000 ext. 1002) or emailing the appropriate Self-Help staff member with whom the appointment is scheduled. This must be done before 4:00 pm the day prior to the appointment. Failure to do so will result in cancellation. 
• After the third missed appointment, the Tribal Member will be required to attend a presentation (in person for Sacramento County residents, and online for everyone residing outside of Sacramento County) and pass a short test to continue receiving assistance from the Self-Help Center. If any appointments are missed thereafter, the Tribal Member will be required to attend another presentation and pass a test.  

If you have any questions, please contact the Tribal Court Clerk at tribalcourtinfo@wiltonrancheria-nsn.gov